New Pateint Forms (coming soon - have to be HIPPA Compliant) Email non-medical QUESTIONS to: ltchfldhillspeds@sbcglobal.net
We accept newborns to 18, but if you are an existing patient, we will continue to follow you until you are out of college or 21 years old, whichever comes first. We do not accept new patients over the age of 18.
Office Set -up There are four large comfortable examining rooms, all designed with the comfort of you and your children in mind. Older children have a separate exam room, appropriately furnished with more contemporary magazine and furnishing so they can feel more at ease, and not like they are at a 'baby's' doctor. We have an infant room, as well as two rooms designed more for the older child. In the unlikely event there is a prolonged wait time, first and foremost, we apologize, we never intentionally keep anyone waiting, but secondarily, if this inevitable circumstance should affect you, our rooms are equipped with material to keep your child happily engaged.
After Hours Coverage: Provided by 8 local pedaitricians. Someone is available 24 hrs a day to guide you through a problem. We ask you DO NOT call for medication dosing, prescription refills or non-emergent calls. The call volume at times can be heavy, so calls should be of an urgent need. Please wait until the office opens to ask non-emergent questions, or refer to a source such as Caring for Your Baby and Young Child From Birth to Five by the American Academy of Pediatrics.
Appointment Scheduling There are allotted time slots set aside each day for sick visits, so you don't have to go through another night "like last night". Recognizing even the most organized of us sometimes don't remember to schedule that camp or school physical months in advance, we will try to accomadate an "emergency" physical. We do call and confirm each appointment 24 hours in advance. Monday appointments are confirmed the Friday before. Vacation appts are confirmed prior to us leaving for vacation. If you should have to cancel an appointment, we ask that you do so 24 hours prior to an appointment so that time slot can be allotted to someone else.
Policies: We are accepting new - older than newborn - patients on a case by case basis. All newborns are accepted. Because of time constraints, Dr. Benzoni does not conduct "meet and greet" visits unless you are pregnant. Litchfield Hills Pediatrics participates in most major insurance companies. Co-pay is expected at time of visits. Most major credits are accepted. Please call 860-567-1263 for an appointment or questions. It is our policy to always have time to see sick patients on the day they call (if it is during office hours)
More Info on Coverage On call / after hours coverage is provided 24 hours a day, 7 days a week. A board certified pediatrician is always on call to answer questions or to guide you as to where or if you need to bring your child , if your child needs to be seen after hours. When you call our number 860-567-1263, you will be informed of the name of the doctor and the number they can be reached. On Dr. Benzoni's call nights, you will reach her immediately. If the doctor is engaged at the time of your call (emergencies do arise - such as emergent C-Sec) there will be an opportunity for you to leave a call back number for that doctor. During our vacations, we arrange for a local pediatrician to see our patients. The communication between our offices is excellent and we will recieve notice of these visits, as well as the plan of action, to complete your child's health record.
Email addressltchfldhillspeds@sbcglobal.net can be used to contact us about a routine, non-emergent, non-confidential matter. It is not set up as a medical advice communication, and an answer may not be returned quickly.
Dr. Benzoni currently is the only doctor in the office. She looks forward to adding an associate soon.
